Key referrer information

GPs should refer all ophthalmic referrals to the NKCOS Single Point of Access via NHS e-Referral Service.  However, Rapid Access and ophthalmic trauma cases should be sent to hospital via the usual Rapid Access and emergency pathways.

NKCOS will triage all referrals and direct patients to the most appropriate service for their needs, offering patients a choice of location, date and time for their appointment so the Service is as convenient as possible for all patients.

GPs will be kept informed of their patient’s progress through the pathways and the outcome of their appointments. The Service will also offer a programme of Referrer Education to empower GPs in dealing with ophthalmic conditions.

NKCOS will be working closely with the LOC where twenty optometrist providers will be delivering the Service within local Optometry Practices.

A dedicated referrer helpline 01634 412 131 and secure email address: is available 6 days per week should you have any queries about a patient, referral or condition.

The Great Paper Switch Off

Did you know that we still accept paper referrals such as GSo18 forms from Optometrists? Whilst hospitals will no longer accept these referrals, we still accept paper referrals and can refer onwards to hospital eye services. All paper referrals received by our service are added to our patient administration system and then securely disposed of. Should we need to refer the patient onwards to secondary care, we are able to send these electronically via the NHS e-Referral Service

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